Charlottetown Expansion

Phase 1 complete

Provincial Credit Union is excited to welcome you to our newly expanded personal banking services at 281 University Avenue in Charlottetown. Starting Wednesday, June 15th 2022 our personal banking services has moved to the expanded space, featuring the latest in technology, new ATMs and night depository services – but with the same great personalized service you’ve come to expect. A special thank you to our members for their patience during our construction phase. We look forward to welcoming you to our new space. 

Main Entrance

ATM and Night Deposit in lobby entrance

Member Personal Banking Services

Phase 1 of construction is currently underway at our Charlottetown office, and we're excited to bring you these updates. 

Our expansion and renovations continue at the Charlottetown office, and we appreciate your patience as we work through this, and apologize for any inconvenience you may have encountered.  Construction on our new retail space is almost complete, and the plan is to move our front line staff to the new structure by the end of May, completing Phase 1 of our renovations.  When that occurs members will access the new addition through a new entrance, and be greeted by our credit union ambassador.  The ATMs will also be moved to this area of the building.  We're excited about these  enhancements, and look forward to welcoming members as of the end of May.  It will however be another couple of months before all of the finishing touches are completed including the landscaping.  

Pictured below is view of the new teller area

With  the completion of Phase 1, renovations will begin on the original structure, as Phase 2 gets underway.  This plan will see our bottom floor completely overhauled, and include the relocation of our Business Services Team to the first floor,  as well as a new office and separate entrance for CU Financial Management.  Construction on Phase 2  is scheduled to be completed by late fall, culminating in all member facing transactions taking place on the ground floor, helping to ensure the building is accessible for all members.  

New Entrance from Parking lot

Again, thank you for your patience during this lengthy construction period, but we're sure you'll agree the end result will be worth any inconvenience, with a state of the art building we can  be proud of, and one that positions us with the technology and corresponding layout,  to ensure we provide the best possible service for our members.

If you have any questions or concerns, please reach out to any of the staff at our Charlottetown location.

The parking lot has been enlarged and repaved, and the lines for parking will soon be added.  The expansion of the building towards Reserve Street has now begun, and is expected to take 8 - 10 months.   To give you an idea of the design of the new structure, we have included the architect's rendition of the expansion.      

Please note as part of the construction plan, the drive-thru ATM has been removed, converted to a walk-up ATM, and relocated next to the ATM in our lobby.  Both machines will be available 24/7, and a reminder the drive-thru ATM at our Stratford location, will remain in service.  We are exploring the potential of a new drive-thru ATM location for our Charlottetown office, at a future date.    

We appreciate your patience and co-operation as we work through these much needed updates to our office, and apologize for any inconvenience.  A reminder you can do virtually all of your banking digitally via our online banking and mobile app.  TeleService is also available 24/7 at 1- 800-963-4848.  

As always, feel free to call our office at 902 892-4107 if we can be of any further assistance.  Thank you in advance for your co-operation, and we look forward to providing you with regular updates.